1. Who We Are
Halcyon Reach is a cross-border expansion advisory firm based in Bangkok, Thailand. Our registered address is 401 Rama IV Road, Pathum Wan, Bangkok 10330. We operate as a business-to-business advisory service and this privacy policy governs how we handle personal data in connection with our website and services.
For any privacy-related questions you may contact us at [email protected] or by telephone at +66 2 256 9437.
2. Information We Collect
We collect information in two principal ways:
Information You Provide Directly
When you complete the contact form on our website, you may provide your name, organisation name, email address, telephone number, and the content of your enquiry. We only collect what you choose to submit.
Information Collected Automatically
When you visit our website, our servers and analytics tools may record your approximate location (derived from IP address), browser type, device category, pages viewed, and the date and time of your visit. This data is collected in aggregate and is not used to identify you personally.
Cookies
We use cookies as described in our Cookie Policy. You may manage your cookie preferences at any time through that page or through your browser settings.
3. How We Use Information
We use the information we collect for the following purposes:
- To respond to enquiries submitted through our contact form
- To provide the advisory services you request from us
- To maintain records of engagements for internal administrative purposes
- To improve the content and structure of our website using aggregated analytics data
- To comply with applicable legal obligations
We do not use personal data for automated decision-making, profiling, or direct marketing without your separate consent.
4. Legal Basis for Processing
We rely on the following grounds to process personal data:
- Contractual necessity — where processing is required to fulfil a service engagement you have initiated
- Legitimate interests — for improving our services and maintaining the security of our systems
- Consent — for optional analytics cookies, where you have agreed via the cookie preference controls
- Legal obligation — where we are required by applicable law to process or retain data
6. Data Retention
We retain personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. Enquiry correspondence is generally retained for a period of three years from the date of last contact. Anonymous analytics data may be retained for up to 24 months. If you request deletion of your data, we will action this within a reasonable timeframe subject to any legal retention obligations.
7. Your Rights
Depending on your location and applicable privacy law, you may have certain rights regarding your personal data. These can include:
Access
Request a copy of personal data we hold about you.
Rectification
Ask us to correct inaccurate or incomplete information.
Erasure
Request deletion of your data where we have no overriding grounds to retain it.
Objection
Object to processing based on legitimate interests.
Portability
Receive data you provided in a structured, machine-readable format.
Withdrawal of Consent
Withdraw consent at any time where processing is consent-based.
To exercise any of these rights, please contact us at [email protected]. We aim to respond within 30 days.
8. Security
We implement reasonable technical and organisational measures to protect the information we hold. These include encrypted data transmission, access controls, and regular review of our data handling practices. No method of transmission over the internet is entirely without risk, and we encourage you to exercise reasonable care when sharing information online.
9. Third-Party Links
Our website may contain links to external sites that are not operated by Halcyon Reach. We have no control over the content or privacy practices of those sites and are not responsible for them. We recommend reviewing the privacy policy of any third-party site you visit.
10. Policy Changes
We may update this policy from time to time to reflect changes in our practices or applicable law. When changes are material, we will update the date shown at the top of this page. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this policy or wish to exercise your data rights, please reach out:
Related legal documents: